Updated: 10/01/2026
The purpose of this policy us to notify you of how ECPS collects, uses, and protects your phone number and data in order to send you appointment reminders.
- Information We collect when you sign up to receive appointment reminders:
- Full Legal Name
- Mobile Phone Number
- Email Address
- Appointment Dates (Date and Time)
- How We Use Your Information
- Send you text messages (SMS) and email reminders about upcoming appointments
- Confirm, change or cancel appointments
- Coordinate your care or service(s.)
- How We Share Your Information
- We do not sell, rent, or share your personal information with third parties for their marketing purposes. We only share it with trusted service providers who help us send these reminders, and they are required to keep your data safe. Information sharing to subcontracts in support services, such as customer services is permitted.
- We do not sell, rent, or share your personal information with third parties for their marketing purposes. We only share it with trusted service providers who help us send these reminders, and they are required to keep your data safe. Information sharing to subcontracts in support services, such as customer services is permitted.
- Your Rights and Opting Out: You are in control of your messages
- To Stop Messages: You can stop receiving text reminders at any time. Simply reply “STOP” to any reminder text you receive.
- For Help: Reply “HELP” to any text message for assistance.
- Data Security:
- We use standard, safe practices to protect your private information from unauthorized access. However, no digital method of sending information is 100% secure.
- We use standard, safe practices to protect your private information from unauthorized access. However, no digital method of sending information is 100% secure.
- Changes to This Policy:
- We may update this privacy policy from time to time. We will post any changes on this page.
- We may update this privacy policy from time to time. We will post any changes on this page.
- Terms and Conditions: Edinboro Counseling & Psychological Services will use Qualifacts electron medical records to send appointment reminders with your permission. If you opt in, your message will include your appointment details (date and time.) Clinical information will not be shared or available. If you need assistance with your appointment reminders or to opt-out, please call ECPS at 814-734-3975. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.